Kendall Conrad Handbags are designed in leathers that get better with age and wear. However, to keep your leather goods in great condition follow these guidelines. For all bags please avoid heat, direct sunlight, rain and oil.

Store your bags in a dark, dry, cool place to prevent fading or mildew issues. Keep it in the linen dust bag it came in. This helps prevent dirt from collecting on the bag and allows free airflow Do not use plastic bags. Plastic emits chemicals that can damage the leather.

For the inside of the bag, empty contents and shake out any debris and gently vacuum to remove every bit of dust and dirt.
Use a soft suede brush to clean in straight lines in the same direction. Brush lightly to “exfoliate” the dirt off the Nubuck and to not damage it. Nubuck can be sprayed with the Pecard Nubuck and Suede Protectant Spray to maintain a longer life.
Dirt can be removed with a clean pink eraser or special suede eraser. Gently rub the eraser against the dirty part of the leather to help lift dirt without ruining the suede texture. You can also brush the suede gently with a special suede brush.
Use a soft brush or damp cloth to help clean a leather bag. Wipe the cloth across the material to remove dirt. Do not get the leather wet as it can stain and mildew. If your leather handbag does get wet, always wipe it off immediately. Let the bag air-dry. Do not use a blow dryer, as it will damage and dehydrate the leather.
Linen Dust Bags
Our linen dust bags can be washed in the washing machine with delicate soap in cold water, on Hand Wash mode and air dried.

Make sure to use the right kind of conditioning product for different types of leather as they require different types of care. Suede and deerskin usually only require a protective spray. Saddle and finished leather will probably just need a conditioning cream every once in awhile. Saddle soaps and creams are good choices.

Applying protective and conditioning products before using a leather bag, and at regular intervals once the bag is in use helps to prevent drying, cracking, staining and mildew. Always apply the product to a rag, never directly onto the leather as it can cause staining.

Alligator and Snakeskin are very durable. No special conditioning treatment is needed. To clean exotics, gently wipe with a damp cloth.

All Kendall Conrad leather goods are eligible for repair within 90 days of purchase. After 90 days, any repairs will be the responsibility of the customer. After 90 days if requested we will repair the item for a fee. Repair fees are based on the condition and complexity of the repair, and the customer will be notified of cost for approval and to initiate the process. We do not clean jewelry or leather products and recommend that leather products are scotch guarded to protect against future water, or soiling damage. Repairs can take up to 3 weeks for completion. The customer will be responsible for all shipping costs for all custom orders and repairs.


Our solid brass is now protected by an anti oxidation treatment to help keep the color bright and is tarnish resistant, however with time and chemistry the nature of brass will patina and tarnish. When it changes, you can use our JEWELRY POLISHING CLOTH or gently clean your brass jewelry with dish soap and a soft brush. Be sure to rinse well and dry thoroughly with a soft cloth. 

You can also use lemon juice: Pour one cup of water into a container. Squeeze half a lemon and pour the lemon juice into the water. Then add and stir in a teaspoon of salt until dissolved. Place your jewelry in the mixture until it reaches desired color. Wash off the item and dry completely.


Our sterling silver jewelry is raw and un-plated. Oxidation will occur over time and lack of wear, so please use these tips to care for your silver.  We suggest storing your jewelry in the pouch that we provide. You can avoid tarnish by wearing your jewelry often. The oils in your skin will keep the metals bright. Gently clean your silver with a silver cloth, silver paste or phosphate free dish soap and an old toothbrush. Rinse well and dry thoroughly with a soft cloth.

While gold is tarnish resistant, it can get dirty or smudged. To care for your 14K gold jewelry, we recommend cleaning it with a mild detergent such as phosphate/chemical free dish soap. You can use a soft brush but avoid using an abrasive as it can scratch the gold. Be sure to rinse well and dry thoroughly.

Kendall Conrad will repair your jewelry at no cost within 90 days of purchase.
To request a repair, please contact the store at 310-399-1333 or by email:
The customer will be responsible for all shipping costs.