Free Shipping via UPS GROUND. Many of our items are made to order. Please allow 1-2 weeks to receive your package. For sterling silver and gold plated items, please allow an additional 5-7 days. We will send you a tracking number as soon as your item ships. Please contact us for time sensitive orders and we can let you know if they are in stock and ready to ship or their ETA. For ExpressShipping, please email firstname.lastname@example.org.
Returns in original condition are permitted within 14 days from receipt of purchase for a full refund. Please email mail@kendallconraddesign to start the return. Returns sent without an email will not be accepted. ALL SALE AND REDUCED ITEMS ARE NOT ELIGIBLE FOR RETURN OR EXCHANGE. International, custom orders, and gold items are not eligible for return or exchange. More details on our Purchase Info page.
Care please refer to our CARE page for information on how to care for your specific Kendall Conrad product.